Refund & Cancellation Policy

1. Course Enrollment & Payment

All payments for course enrollments, workshops, or training programs are final once registration is completed. Please review course details carefully before payment.

2. Refund Eligibility

• Refund will be issued ONLY if the training is cancelled by Ionoxe Tech Solutions.
• No refund will be provided after LMS access is given. This includes receiving login credentials, accessing course materials, videos, documents, or participating in live sessions.
• Refunds will not be granted due to change of mind, dissatisfaction after access, or incomplete participation.

3. Cancellation Policy

• Cancellation requests are allowed only before LMS activation.
• Once course content or credentials have been shared, cancellation is no longer possible.
• If a double payment occurs due to a technical issue, the duplicate amount will be refunded after verification.

4. Refund Process

If a refund is eligible under the above criteria:

• Refunds will be processed within 7–10 business days from the date of approval.
• The amount will be refunded only to the original mode of payment.
• Any applicable bank or gateway charges will be deducted from the refund amount.

5. Course Rescheduling

If a session or workshop is postponed by Ionoxe, learners will automatically be shifted to the next available batch. Refunds will not be issued for rescheduled sessions.

6. Contact for Refund Support

Ionoxe Tech Solutions Pvt Ltd

Email: info@ionox.in

Phone: +91 96030 29971

7. Policy Updates

Ionoxe Tech Solutions reserves the right to modify this Refund & Cancellation Policy at any time. Updates will be posted on the website and will take effect immediately.